Our counseling services:

→ Support with bureaucracy

→ Psychosocial counseling

→ Anti-violence counseling

→ Advice on forced marriage

→ Advice about femicide

→ Counseling for girls and young women

→ Useful links to other advisory centres


Our approach to counseling

Our counseling services are accessible, confidential, and tailored to the individual needs of our visitors. For us, this means:

Preserving anonymity – upon request, we provide counseling anonymously and confidentially.
Counseling in your native language – whenever possible, we provide counseling in the individual’s native language to enhance understanding, confidence, and the ability to express oneself.
Intercultural competence – we view counseling as a bridge between different cultural backgrounds and experiences.
Consideration of legal frameworks – in particular, requirements under immigration law and potential consequences are addressed with sensitivity and professional expertise.
Safe space – our conversations take place in a safe, respectful, and appreciative atmosphere.

What makes our counseling successful

Successful counseling is not based solely on professional expertise. Equally crucial are intercultural understanding, empathy, and the ability to work with those seeking advice to develop individual and culturally appropriate solutions.

Trust forms the foundation of our work. For many migrant women, it is particularly important to know that their counselor is committed, reliable, and acts in their best interests.

Client-focused approach

Our counseling is tailored towards the individual needs of the client. This means that we focus on the specific life situations, resources, challenges, and perspectives of the women and girls who come to us.